If you are an hourly employee, you can learn how to submit your hours for payment in the self-service portal and what to do if the time sheet is returned to you.
Sending time sheet
Log in to the self-service portal and click the tile for "My contracts".
The display will show your previous, active, and future contracts. You can register hours if you have access to the self-service solutions. Click the applicable contract to start registering your hours. The display will show an overview of the contract terms. By pressing the button "Show contract" you can see a copy of the signed contract. The column "Hours" will show the number of hours first agreed upon. Click “Time sheet” at the bottom of the display to register hours.
A monthly overview of the contract will show under “Time sheet”. The bottom of the page will show the remaining hours of your contract. Click the applicable month to register hours.
The next page will show your previously registered hours for the applicable month. To register new hours, click “+ Create new” to the bottom left. Register on the page which will appear. You must enter the date, task, time and any work country or cost allocation if applicable.
Enter date in the date field or select the date from the calendar. You are only able to select a date for the month you are currently registering. If the contract starts for example March the 15th, you will not be able to register hours on earlier dates. It is not possible to register more hours than the remaining hours of the contract.
The field “Task” will be prefilled and not editable if the contract contains only one task. When the contract contains several tasks, or one task has several cost allocations, the field will not be prefilled. In this case you need to press the “Task” field and select the applicable combination from the list.
The field “Work country” may be prefilled. If not, you need to enter a country from the list. Enter the time in the “From” and “To” fields. You can change the cost allocation by clicking “Cost allocation”. This is prefilled with information from the applicable task. All the elements can be edited except for cost centre.
Click “Save” in the bottom right corner when you are done registering. An overview of the time sheet from the applicable month will show. To save the registration and enter more information later, click "Save" in the bottom right corner. Click “Send” to send the registration. Confirm the submission. Be aware that you can only send one time sheet for each month, and that all hours for the applicable month has to be registered before submission.
Returned time sheet
Log in to the self-service portal and click on the tile “My inbox”. The number of tasks in the inbox is displayed in the bottom right corner of the tile.
Find the task called “Time sheet against contract”. The message from the caseworker will appear in the information box. Click "Open task" to the bottom right corner to open the task.
The message from the caseworker will appear in the information box in the middle of the screen. This page shows all submitted hours. You can add more hours by clicking “+Create new”. You can change the submitted hours by clicking the applicable line. This is done the same way as explained under “Sending time sheet”. Press “Send” when the changes have been made. Click "Delete" to delete the form.
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